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FREQUENTLY ASKED QUESTIONS

  • How long does it take to paint each design?
    While painting time may vary based on factors such as design complexity, canvas size, and the painter's skill level, we recommend setting aside a minimum of 45 to 90 minutes for each masterpiece. This ensures a leisurely and enjoyable creative experience, allowing artists to immerse themselves in the process and bring their vision to life.
  • Are your kits suitable for beginners?
    Absolutely! Our kits are designed to cater to both beginners and more experienced creators. They come with easy-to-follow instructions and all necessary materials, making them a great way to learn new skills or enjoy a creative project.
  • What types of kits do you offer?
    We offer a wide range of creative kits suitable for various ages and skill levels. Our selection includes options for camp activities, school programs, nursing homes, birthday parties, community events, paint nights, team building, special needs, play therapy, and mental health initiatives. We also specialize in personalized kits that can feature custom themes, such as camp logos or special events.
  • How long would it take to receive my order?
    We do our best to ship all orders within 1-2 business days. In addition, see below estimated transit time: East region countries 1-2 business days. Central region countries 2-4 business days. West region countries 4-5 business days. *If you need us to put a rush on your order, please contact us directly at 215-480-2200 and we will be happy to help!
  • Do you offer bulk discounts for large quantities?
    Yes, we do! We offer bulk discounts for private events, birthday parties, Bat Mitzvahs, school programs, summer camps, nursing homes, organizations and retail stores! Please call us at 215-480-2200 or email info@perfectcreationkits.com to receive your special offer/bulk catalog.
  • What are the therapeutic benefits of your kits?
    Engaging in art is not just about creating beautiful pieces; it's also therapeutic. Our kits promote stress relief, enhance problem-solving skills, stimulate visual planning, bolster memory, and contribute to an optimistic attitude. Perfect for individuals seeking a mindful and relaxing artistic experience.
  • Are Perfect Creation Kits suitable for special needs and mental health initiatives?
    Absolutely. We believe in inclusivity. Our kits are crafted to be accessible to individuals of all abilities, making them an excellent choice for special needs programs, play therapy, and mental health initiatives. Creativity knows no bounds, and our kits are designed to be a source of joy and self-expression for everyone.
  • Can I return or exchange a kit if I'm not satisfied?
    Yes, we accept returns and exchanges for most of our kits, especially if they are damaged or defective upon arrival. Please review our Shipping & Returns / Return & Exchange Policy for detailed instructions on how to proceed with a return or exchange. Note that personalized kits cannot be returned due to their custom nature, except in cases of defects or damages.
  • Can I request a custom kit?
    Yes, we offer the ability to customize kits for specific themes, events, or personal preferences. Please reach out to us with your request, and our team will work with you to create a kit that meets your needs.
  • Can the paint stain clothes?
    Please be cautious while painting, especially with acrylic colors. If the paint comes into contact with clothing, there is a possibility of staining. We recommend wearing suitable attire or using protective aprons to prevent any unintended marks. Enjoy the creative process while keeping your masterpiece and wardrobe in mind!
  • Do you offer international shipping?
    Currently, we focus on shipping within the United States. For international inquiries, please contact us directly to discuss potential shipping options and associated costs.
  • How can I track my order?
    Upon shipment, you will receive a tracking number via email. You can use this number to track your order's progress directly on the carrier's website or by contacting our customer service.
  • How can I get in touch for more questions?
    We’re here to help! For any further questions, please contact us via our website's contact form, email us (info@perfectcreationkits.com) or call us directly at +1 215-480-2200. Our customer service team looks forward to assisting you. Thank you for choosing Perfect Creation Kits. Let's unleash creativity together!
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